This Cookie Policy explains how Sports Travel Experiences uses cookies and similar technologies when you visit our website. By continuing to use our website, you consent to our use of cookies as described in this policy. This policy is aligned with the South African Protection of Personal Information Act (POPIA), No. 4 of 2013, the Consumer Protection Act (CPA), No. 68 of 2008, and the Australian Privacy Act 1988.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
How We Use Cookies
We use cookies for several purposes, including:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
- Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your preferred language or currency) and provide enhanced, more personalised features.
- Analytics Cookies: We use analytics cookies to track information about how the website is used so that we can make improvements. We may also use analytics cookies to test new pages or features to see how users react to them.
- Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session state | Session |
| auth_token | Authentication verification | 7 days |
| csrf_token | Security protection | Session |
Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics – distinguishes users | 2 years |
| _gid | Google Analytics – distinguishes users | 24 hours |
| _gat | Google Analytics – throttle request rate | 1 minute |
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation.
| Cookie Name | Purpose | Duration |
|---|---|---|
| currency_preference | Remembers your preferred currency | 1 year |
| language | Remembers your language preference | 1 year |
| theme | Remembers your display theme preference | 1 year |
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These may include:
- Google Analytics: We use Google Analytics to understand how visitors engage with our website. Learn more about how Google uses your data at Google Privacy Policy.
- Social Media: We may use social media plugins (Facebook, Instagram, Twitter) that may set cookies to enable social sharing and track engagement.
- Payment Processors: When you make a purchase, our payment processors may set cookies to process your transaction securely.
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalised to you.
How to Control Cookies in Your Browser
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Below are links to instructions for managing cookies in popular browsers:
Opting Out of Analytics
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Your Rights Under POPIA & the CPA
In accordance with POPIA and the Consumer Protection Act, you have the right to:
- Be informed (CPA Section 22 & POPIA Section 18): You are entitled to know what personal information we collect through cookies, why we collect it, and how it is used.
- Object to processing (POPIA Section 11(3)): You may object to the processing of your personal information through non-essential cookies on reasonable grounds.
- Withdraw consent (POPIA Section 11(2)): Where we rely on your consent to set cookies, you may withdraw that consent at any time by adjusting your browser settings or contacting us.
- Request access or deletion (POPIA Sections 23 & 24): You may request access to, correction of, or deletion of personal information collected through cookies.
- Fair and honest dealing (CPA Section 40): We will not use cookies in a manner that is misleading, deceptive, or unfair to you.
To exercise any of these rights, please contact us at info@sportstravelexperiences.com.
Do Not Track Signals
Some browsers have a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Our website currently does not respond to “Do Not Track” signals, but you can usually choose to set your browser to remove or reject cookies before accessing our website.
Data Retention
Information collected through cookies is retained only for as long as necessary to fulfil the purposes described in this policy, or as required by law. In accordance with POPIA Section 14, we will not retain cookie-derived data longer than is reasonably necessary. Analytics data is typically retained in aggregated, anonymised form.
Cross-Border Data Transfers
Some of the third-party services we use (such as Google Analytics) may process your data outside of South Africa or Australia. In accordance with POPIA Section 72 and Australian Privacy Principle 8, we ensure that any cross-border transfer is subject to adequate data protection safeguards.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies.
Complaints
If you are not satisfied with how we handle your cookie preferences or personal information, you may escalate your complaint to:
- South Africa: The Information Regulator (POPIA) or the National Consumer Commission (CPA)
- Australia: The Office of the Australian Information Commissioner (OAIC)
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: info@sportstravelexperiences.com
Phone (AU): +61 424 461 684
Phone (ZA): +27 78 233 7935
Website: www.sportstravelexperiences.com
Last updated: February 2026 | For any questions regarding this policy, please contact us at info@sportstravelexperiences.com
